FAQ

Each repair job is so different. Some damage will only take a few hours to fix, while some can take a matter of weeks. For us, the most important thing is delivering a quality service. We want to make sure your car leaves our workshop in the best condition possible. We understand that it is a huge inconvenience being without your car. This is why we provide you with a replacement car for the time your vehicle is in for repairs with us.

Our qualified panel repair specialists take the time with each and every vehicle that enters our doors, explaining to you what your car requires, and what the smash repair process involves. You will be kept up to date at each step of the process before driving off again with your car.

This is something that can vary from insurance company to insurance company. At the end of the day, while your insurer might have their preferred accident repair centre, it’s your car. They are choosing for their convenience and not yours, but you generally have the final say. Here at Classic Panels, we are trusted associates of all insurance companies, offering start-to-finish claim handling that takes care of all the minor details.

Put simply, a panel beater is the one who will repair any damage to the body of your vehicle. Their goal is to have cars back to pre-accident, or better, condition after they have been damaged. Our expert team of qualified specialists work with specialised equipment to remove dents, repair panels and perform structural realignment. We tailor our work for each repair job to ensure it’s done to the highest degreed.

Yes! At Classic Panels, we stand by our work. Our qualified panel repair specialists are experts at what they do, so we offer a lifetime warranty on all of our work. That means, you can trust us to and know you’re getting the best quality repair job done each and every time.

Absolutely! Accidents happen, we all know that. The most inconvenient part is being without a vehicle while you’re waiting for your car to be repaired. Whether you use it for work every day, or need to ferry the kids around in the afternoon – we don’t want you to be without it. We provide you with accident replacement vehicles until we are done with yours, so you don’t have to worry.

Here at Classic Panels, we want your car to leave in better than pre-accident condition. We don’t just do all the hard work of repairing the damage with our professional eye for detail. Our panel beater specalists go that extra mile and make sure you receive a superior service each and every time. Your car will receive a thorough detail service once we are done with repairs, so you can sit behind the wheel and enjoy the ride!

Yes! We have a high attention to detail when it comes to repairing vehicles and always aim to exceed your quality expectations. As a result, we exceed industry standards on all the work we carry out. No matter how big or small, you can trust us to have your vehicle back on the road in no time with our quality repairs.

All of our repair technicians are all i-car trained and certified using OEM approved repair methods and equipment.

Accidents happen to the best of us, but there is nothing worse than being in an accident that wasn’t your fault. If you weren’t at fault, then you won’t have to pay any expenses. Get the details from the other drivers involved, including their names, numbers, vehicle registration numbers and insurance details. Once you have all the details contact Classic Panels and they’ll be able to handle the claim from there.

It always helps to have evidence or chat to witnesses if there are multiple cars involved to get the story straight.